Monthly Archives: September 2016

Customer Touchpoints

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An integral planning component of all social media campaigns is to plot out the customer touch points with your brand, purchase vehicles, salespeople, delivery vehicles and post-implementation. If your company takes the time to carefully think about each time the company touches a customer prior to, during, and after the purchase, you will find that… Read more »

Social Media Strategy begins with your Reputation

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Working in social media has morphed again. Just last year it was still about content, content, content to put out and then re-post across social media venues. Recently, we have found it is MORE important (the foundation to the campaign) to begin with Reputation Management. This means you our your agency goes out and reads… Read more »